Shared Principles
Uplifting the Human Spirit speaks to who we have been, where we are today, and who we need to be in the future. These principles are designed to support our motto, and are intended to guide decisions, behaviors, and priorities at every level of WestCare and with all stakeholders. They are not aspirational slogans; they are behavioral standards we are accountable for living every day.
Prioritize Success for Those We Serve
Every position at WestCare is centered around helping people lead better lives. Our teams consistently deliver high-quality, compassionate services that drive long-term sustainable and meaningful results.
Treat Everyone with Dignity and Respect
We recognize people’s inherent worth by showing respect, empathy, and fairness, valuing them regardless of their life experience. We listen actively and foster safe, positive environments so people leave interactions with greater clarity and hope.
Honor Culture
We honor the culture of each client, employee, and community we serve. We meet people where they are, approach with care and openness, and tailor our approaches to meet local needs. We respect individuality, celebrate differences, value lived experiences, embrace legacy and history, with respect for local realities.
Develop People with Purpose
We intentionally cultivate a culture of conscious development through mentoring, challenging, and empowering individuals to reach their full potential, ultimately strengthening both team and the mission.
Communicate Clearly
We use precise language, document goals, and maintain consistent, two-way dialogue to communicate clear expectations and promote understanding. By timely communicating, we strengthen relationships, build trust, and ensure people know how to succeed.
Take Ownership
We do what we say we are going to do. We are accountable for our actions, decisions, and behaviors.
Rise to the Occasion
We give our best every day, whether in crisis, natural disasters, or in times of routine service. We coordinate fast to step into hard moments and do not leave programs or people to carry the load alone. We work together to protect clients and staff.
Be Good Stewards
We intentionally manage resources—time, talents, money, and environment—and use them responsibly. We honor generosity, commitment, and service to others without compromising ethical care.
Partner with Our Communities
We listen to communities and collaborate. We earn trust by showing up and following through and celebrating shared successes. This becomes a force multiplier for the well-being of those served. We provide reliable, needed services that represent WestCare as a respectful, accountable neighbor in every community.
Continuously Improve and Innovate
We make improvement and innovation daily disciplines. Through research and evaluation, we learn from data, experience, and feedback. We translate those insights into better outcomes for clients, staff, and communities. We invest intentionally in technology, systems, and process improvements that strengthen our ability to deliver consistent, high-quality care.