Aja Cruz Ramos, LICSW, MSW, CMHS, MHP, Vice President of Operations

Over the past 19 years Ms. Ramos has been inspired by the countless individuals she has served. As a Licensed Clinical Social Worker, Ms. Ramos has worked in various roles with youth and families from diverse backgrounds. She has helped build resiliency of individuals who face barriers including trauma, abuse, chemical dependency, severe behavioral health disorders, developmental disabilities, homelessness, and domestic violence. Prior to her position with WestCare Pacific Islands, Ms. Ramos worked for the largest behavioral health organization in Washington State. While there she delivered crisis intervention, therapeutic counseling, case management, interdisciplinary team facilitation, and client advocacy services. In 2019, Ms. Ramos was selected as the "Social Worker of the Year" by the Guam National Association of Social Workers. In addition, she served as Chair of the Guam Board of Social Work where she led the charge in launching Guam’s first licensure for social workers. Ms. Ramos uses her experience in program development, collaborative partnerships, human services administration, program evaluation, and community capacity building to enhance WestCare Pacific Islands. WPI has benefitted greatly from her experience and leadership in the field.

Jennifer Vicente, Program Coordinator, SPARK

Jennifer Vicente joined WestCare Pacific Islands in January 2017 as the programs Case Manager, and is now currently the Program Manager and is responsible in ensuring continuity of the day-to-day operations. She moved back to Guam in 2011 after graduating from the University of Hawaii at Manoa with her Bachelors of Science in Family Resources. Prior to her position at WestCare, she was at Guam Legal Services Corporation, a non-profit organization in which she advocated for victims of family violence, sexual assault, stalking, or dating violence, and advocated for individuals with disabilities. In addition, she has experience with working within the early childhood field from volunteering at an elementary school for two years and has also worked with a group of adolescent girls during her internship at the Drug Free Coalition in Hawaii. Furthermore, she has training and experience with working with evidence based programs such as the PREP 8.0 curriculum and Triple P – Positive Parenting Program.

Christina Cruz, Lead Veteran Advocate, SSVF

Christina Cruz is a Lead Veteran Advocate who works with Veterans and their families at-risk of or experiencing homelessness to find safe and stable housing. As a daughter of a Vietnam Veteran, a sister of an OIF/OEF Veteran and ally to all those that served, she believes her life’s mission is to helping those in need regain a sense of purpose, pride, and joy. With over 10 years in both private and voluntary (nonprofit) sectors, Christina has experience in professional development, team building, strategic implementation and community-wide collaboration. She is also a trained Mediator and Restorative Justice Facilitator. Finally, she holds a Bachelor’s Degree in Child & Family Studies from Portland State University.

Samantha Eliptico, Administration and Quality Assurance

Tublai Illilau, BA, Program Coordinator, PREP

Before starting at WestCare, Tublai has spent several years working as an educator. She previously worked at Palau Community College where she was a Transfer Counselor, helping youth who wish to pursue higher degree. While working with them, she started to develop a love for working with youth. She graduated from Eastern Oregon University with a Bachelor of Arts degree in Political Science, Philosophy, and Economics. Tublai began working at WestCare Palau in March 2016.

Kathleen T. Aguon, Program Coordinator, CDFD

Kathleen Aguon has committed the past 15 years to helping youth in the Micronesian region. She has extensive experience and training in youth programs, local and regional collaboration, group facilitation, policy advocacy, program planning and training. Ms. Aguon has led model practices including an effort to have youth develop and manage a limited liability corporation (LLC) establishing an initiative to help teens learn marketable skills through entrepreneurship. She has worked in various aspects of youth services to include prevention and diversion, positive development, and socio-economic development programs. Ms. Aguon was one of the key staff at a local nonprofit organization who provided primary support to the accreditation of the region’s first accredited non-profit organization in 2009. She then brought her knowledge to assist in WPI youth program’s accreditation in 2017. She is a staunch believer in the possibilities of change in people and communities and strives to move herself forward always. Ms. Aguon has the privilege of having the best of two worlds, coming from an Asian American heritage while growing up in the rich Micronesian cultural values.